![]() ![]() If there was ever a time to pull strings and tap into your network, this is it! We would also strongly recommend looking into state resources-North Dakota has so many incredible programs to support start-ups in the state which have been extremely helpful for us. Starting a business is a community affair-especially a business like ours that is committed to supporting local communities! Before we started the funding process, we reached out to other entrepreneurs in the area who had successfully gone through the funding process before us, and we are immensely grateful for their insight into both the process and particulars. Based on what you’ve learned, do you have any advice for entrepreneurs who may think about raising money? Your startup recently raised some funding. Lastly, we have a 100% satisfaction guarantee because we are committed to getting it right, no matter what. In addition, customers can choose their cleaners based on individual ratings and reviews during the booking process, so our cleaners are highly motivated to maintain their own 5-star rating. ![]() Very few cleaners have been held to the high standards that we expect, so we’re creating an online training program called WeClean University to standardize our training process across the country and make every cleaning we do is a 5-star cleaning (no matter where it’s done). We do extensive interviews, reference checks, and background checks for everyone that we hire-we usually only hire one cleaner for every 10-15 we interview. How do you maintain that 5-star standard of service while having and hiring cleaning staff around the country? That’s why our cleanings are priced by the task instead of by the hour (so you know exactly what’s going to get done and exactly how much it will cost), why our cleaners send clients before and after pictures of each section of the home, and why we have such stringent standards for hiring. We are bound and determined to maintain our high quality and our 5-star rating while we grow! Creating effective, replicable processes for our cleaners is a critical part of our plan to continue scaling nationally. I know your team is really into talking through, then establishing and documenting processes. In addition, we now have measures and reminders in place to ensure that clients and cleaners notify us and cancel if anyone in their home is feeling unwell. Customers can now choose to have their home cleaned with CDC-approved products that are effective against coronavirus (at no extra cost) or they can stick with our standard all-natural cleaning supplies. Like most companies, we’ve definitely made some adjustments to keep our cleaners and customers safe during the pandemic. Have you had to modify any part of your services due to COVID? You can sign up to be notified when we launch in Fargo by visiting /Fargo. We expect to be up and running in the Fargo Moorhead market in the next month or two. ![]() Our services are currently available in Bismarck, Central Oregon, and the Phoenix Metro area, but we are expanding into four more cities (including Fargo) by the end of 2020. What communities have you launched in so far, and do you have plans to be available in the Fargo Moorhead market soon? We also offer gift cards, which are perfect for new parents, sick loved ones, hostess gifts, or client gifts. What type of cleaning services do you offer?įrom one-time cleanings, recurring cleanings, and vacation rental turnover cleanings to move-out, move-in, and partial cleanings… We do it all with no contracts or hidden fees. Our team of highly-vetted cleaning professionals provides the best possible clean while our high-tech software makes the whole process convenient, quick, and simple. WeClean is an all-natural, contract-free home cleaning service with easy online booking committed to supporting local products and partners. Here are John Machacek’s 10 questions for WeClean Co-Founder Jared Hineman, who is offering flexible scheduling for their cleaning services. He knows their ups, their downs, but most of all, he knows the questions to ask them. John Machacek, Chief Innovation Officer for the Greater Fargo Moorhead Economic Development Corporation, has worked with countless startups throughout our community over the past seven years.
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